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Frequently Asked Questions
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Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Currently our jewelry is made of gold and diamonds, but as our collection grows, we may develop pieces using silver, platinum, and other precious stones.
Yes, we offer customization on select pieces. Please contact our customer service team for more information about customizing a piece to your specifications.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you may return it within 30 days for a full refund or exchange. Please review our return/exchange policy for details and instructions.
For optimal cleaning of your gold jewelry, begin by mixing warm water with detergent-free soap, then gently scrub with a soft-bristled brush. Follow this with a thorough polishing using either a specialized jewelry polishing cloth or a jewelry cleaning solution. When not adorning, ensure to store your gold pieces within soft cloth bags or the original box to safeguard against scratches.
We are committed to ethical sourcing practices and work with suppliers who adhere to strict ethical standards. Our diamonds are Lab CVD diamonds which are ethically sourced, avoiding the purchase and use of conflict diamonds that still infiltrate the jewelry market today. Many of our gemstones are sourced from reputable suppliers who prioritize fair labor practices and environmental sustainability.
No, we do not. However, you can take your jewelry to any bench jeweler or jewelry store to have it repaired.
You can contact us through our contact page! We will be happy to assist you.